Frequently Asked Questions
-
Unfortunately not. You will need to send them back to our head office.
-
Yes, we do but only on regular priced items, this excludes all sales items. We will arrange a free return and exchange if we send you the wrong item.
-
Sorry we unfortunately will have to charge you for the courier charges but we will cover the return courier charges for you, and we will refund you the price of the shoes.
-
It takes anything from 2-5 working days. Once your payment is confirmed the order will be processed. We’ll keep you updated, and will send status notifications as your orders gets confirmed, processed and dispatched.
-
Sorry we only accept EFT payments.
-
Only on specific request. Please contact us at info@thinkshoes.co.za for further details. However, we cannot offer you a free return policy nor refund you should the shoes not fit.